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Billing Terms and Conditions

This document establishes the billing terms and payment protocols for purchases made at Fleur & Mane.

1. Accepted Payment Methods

We accept the following secure payment methods for your convenience:

  • Mastercard
  • Visa

All transactions are processed in USD.

2. Payment Terms

  • Immediate Payment: Payment must be completed in full at the time of checkout.
  • Order Confirmation: Your order is considered final only once payment has been successfully verified and received.
  • Non-Payment: If a payment is declined or fails to process, the order will be automatically cancelled.

3. Pricing and Taxes

  • Currency: All prices listed on our website are in US Dollars (USD).
  • Price Adjustments: We reserve the right to modify product pricing at any time without prior notice.
  • Total Cost: The final checkout price includes the item cost plus any applicable taxes and shipping fees.

4. Security and Privacy

  • Data Protection: We utilize industry-standard SSL encryption and trusted payment gateways to ensure your financial information is kept secure.
  • No Storage: Fleur & Mane does not store or retain your full credit card details on our servers.

5. Refunds and Disputes

  • Refund Policy: Any potential refunds are processed according to our Return & Refund Policy.
  • Chargebacks: We strongly encourage you to contact our support team at support@fleurandmane.com regarding any billing discrepancies before filing a dispute with your bank. We reserve the right to challenge invalid chargeback claims.

6. Fraud Prevention

  • Order Review: To protect our customers, we reserve the right to cancel or suspend any order that is flagged as potentially fraudulent.
  • Verification: High-value orders may require additional verification before processing.

7. Contact Us

If you have any questions regarding these Billing Terms, please contact our customer support team.

Store Name: Fleur & Mane

Address: 31 Nashua Rd, North Billerica, MA 01862, United States

Email: support@fleurandmane.com

Phone: +19785844283

Customer Support Timings:
9:00 AM - 5:00 PM EST, Monday - Friday (Closed Weekends)

We aim to respond to all inquiries within 1 business day.