Billing Terms and Conditions
This document establishes the billing terms and payment protocols for purchases made at Fleur & Mane.
1. Accepted Payment Methods
We accept the following secure payment methods for your convenience:
- Mastercard
- Visa
All transactions are processed in USD.
2. Payment Terms
- Immediate Payment: Payment must be completed in full at the time of checkout.
- Order Confirmation: Your order is considered final only once payment has been successfully verified and received.
- Non-Payment: If a payment is declined or fails to process, the order will be automatically cancelled.
3. Pricing and Taxes
- Currency: All prices listed on our website are in US Dollars (USD).
- Price Adjustments: We reserve the right to modify product pricing at any time without prior notice.
- Total Cost: The final checkout price includes the item cost plus any applicable taxes and shipping fees.
4. Security and Privacy
- Data Protection: We utilize industry-standard SSL encryption and trusted payment gateways to ensure your financial information is kept secure.
- No Storage: Fleur & Mane does not store or retain your full credit card details on our servers.
5. Refunds and Disputes
- Refund Policy: Any potential refunds are processed according to our Return & Refund Policy.
- Chargebacks: We strongly encourage you to contact our support team at support@fleurandmane.com regarding any billing discrepancies before filing a dispute with your bank. We reserve the right to challenge invalid chargeback claims.
6. Fraud Prevention
- Order Review: To protect our customers, we reserve the right to cancel or suspend any order that is flagged as potentially fraudulent.
- Verification: High-value orders may require additional verification before processing.
7. Contact Us
If you have any questions regarding these Billing Terms, please contact our customer support team.
Store Name: Fleur & Mane
Address: 31 Nashua Rd, North Billerica, MA 01862, United States
Email: support@fleurandmane.com
Phone: +19785844283
Customer Support Timings:
9:00 AM - 5:00 PM EST, Monday - Friday (Closed Weekends)
We aim to respond to all inquiries within 1 business day.